Reviews & testimonials

No one can explain how a mattress will feel to you—not even your sleep advisor. But people who faced the same decision can tell you what their experience was like, in their own words.

Holger Paul, Landshut

When we last bought a mattress, we “travelled” from a mattress market to a furniture shop and eventually to a specialist mattress shop, where we finally found what we were looking for. This time, we decided to start our search with an expert. During our previous search, each new consultation left us feeling more uncertain.

After the consultation with you, it was immediately clear to us that we didn’t need to look any further. From the very beginning, we were convinced by the advice, the sleep ergonomics simulator and, ultimately, the way the mattresses were designed. We now know it was the right decision.

We’re sleeping better than we have in years. My wife’s shoulder and hip pain has completely disappeared. I used to have such pain in my lumbar vertebrae as soon as I got up that I could only straighten up with difficulty. That’s no longer the case. We’re completely convinced by the mattresses and can only recommend them. Yes, the price is certainly at the higher end, but the excellent sleep was worth every euro. Thank you again for the excellent advice and the great product.

Elfriede Haberl, Vienna

Since we got the mattresses and pillows from the sleep ergonomics center, we’ve been sleeping like logs. The advice beforehand was very good, and the advisor getting in touch for feedback after a few weeks was outstanding customer service. You rarely find that. My husband used to wake up feeling exhausted and unrested, but that’s a thing of the past. He gets up feeling refreshed and well-rested. My arms used to go numb during the night, usually my right arm. It would wake me up, and I had to do exercises to stop the tingling. Then I could go back to sleep. I also used to feel stiff in my lower back shortly after getting up, and found it very difficult to straighten up again after brushing my teeth.

All of that is gone. I sleep through the night without tingling in my arms and get up in the morning without any stiffness in my lower back. Wonderful! These mattresses and pillows were the most worthwhile investment of the last 20 years. I first heard about them through a leaflet at the Bad Vigaun health resort.

With many thanks and kind regards

Ernst D., Leobersdorf

I’m glad I found your sleep ergonomics center and have finally got a mattress on which I sleep wonderfully well. The tension in my neck has disappeared, as have the mild pains in my lumbar area. In the meantime, I had to sleep on another mattress for six weeks, and the old symptoms returned. I’ve now been sleeping on the mattress made for me again for two weeks, and the pain has gone away. I’m happy to recommend your sleep ergonomics center and would like to express my heartfelt thanks.

Dr Thomas B., Vienna

Arranging an appointment by phone was friendly, professional and very prompt. The explanations on site made sense, and the computerised design of the ideal mattress was quick and professional. I was surprised that the measurement was available at no charge and with no obligation. The prices for the pillow and mattress didn’t shock me and, in my view, are within a reasonable range.

The first few nights on my new bed didn’t bring the result I had hoped for. It was only after three days that I found the right position. Now that the pillow is the right height, the occasional shoulder pain has disappeared completely, and I haven’t had any more morning tension in my spine either. The occasional snoring hasn’t stopped, but it has noticeably decreased. In summary, my contact with the sleep ergonomics center has had a very positive effect on the quality of my sleep.

Petra I., Vienna

… What I found especially interesting was that the rest-test includes testing and assessment using the sleep ergonomics simulator, rather than just lying on a mattress briefly in various shops and then being expected to decide—which makes no sense to me.

The advisor at the slaapTEQ center was knowledgeable and very friendly, and explained in detail everything I needed or wanted to know about sleep quality. When the mattress was delivered, they also did another brief rest-test and made a small adjustment. A few weeks later, an advisor got in touch to ask whether everything was to my satisfaction. That’s the kind of support you hope for.

I’m delighted to have finally found a mattress and pillow tailored to my body. I feel so comfortable on my mattress, and I’ve never had such a comfortable pillow. My arms no longer go numb, and the tension in my neck has improved enormously. I also think it’s great that you can replace the StemPads at any time, depending on what my body needs. With many thanks.

Kurt G., Hirtenberg

We’re very happy with the mattress. It’s always a pleasure to go to bed. Since my wife got the new mattress, she gets up at most once a night, compared with up to five times before.

Advice: first-class

My arms no longer go numb, and the tension in my neck has improved too. I’d definitely buy again. It isn’t cheap, but comparable mattresses cost just as much, if not more, in furniture shops. We’re very satisfied in every respect.

Maria L. S., Baden

The advice from your team was very convincing, both at the initial consultation and when the mattress was delivered. At the initial consultation in particular, plenty of time was taken to understand my lying position and habits, as well as to explain how the mattress works and how it is constructed.

Choosing the right mattress construction was a little challenging in my case, as I’m not clearly a side sleeper or a back sleeper. After discussing it in detail, we found a solution that lets me adjust the firmness of the key area of the mattress myself if my usual lying position changes for a longer period. During the delivery consultation, the mattress was explained again, and I was also shown how to replace the individual components if needed.

I also really appreciated that extra inserts were provided for the pillows, so they could be adjusted too in light of the situation described above.

The new mattress has made a significant difference to how I lie down and sleep. I can recommend your sleep system with complete confidence.

Bernhard A., Weikendorf

There’s a lot of information available online when you’re looking for a suitable mattress. There’s also a wide range of materials, each affecting the mattress in different ways. But that’s exactly what makes it challenging! At least, that’s how it was for us. We didn’t want to buy a mattress “on a whim”. Sure, you can lie on one in a shop for 5–10 minutes, but that doesn’t really tell you much. We then came across the sleep ergonomics center online. The information was extensive and gave us confidence that we’d get a good mattress—one tailored to our bodies. The consultation on site was excellent and informative. The simulator measured our pressure points, and an individual mattress was assembled straight away. Afterwards, our spines were checked to make sure we were lying in the right position.

Delivery took a little longer, but that’s understandable when mattresses are assembled to suit your size, materials and pressure points. We’re also delighted with the pillows: we now use the lower ones we already had for sleeping on our backs and the new, higher ones for sleeping on our sides. We also got a second set of mattress covers. One advantage is that the mattresses no longer need to be turned, and the covers can be washed without leaving one side of a mattress uncovered while the other still has its cover on.

After several weeks, we’re still happy with it and sleeping well. It’s reassuring to know that our lying position keeps our spines straight and doesn’t twist them. The follow-up support on offer is certainly a plus, although we haven’t needed it so far, as everything is fine. We’ll definitely get our next mattresses from the slaapTEQ center and are happy to recommend it.